Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please contact us at firstname.lastname@example.org to arrange your return ahead of time.
Returns sent back without prior email notification will not be accepted.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please send us an email at email@example.com
Orders are shipped during business days, except holidays. Your order will typically ship within two business days of your order being placed.
International shipping is available, but custom fees and VAT may apply. Contact us for the details!